Our Story and Team.
At Sakura Hours, our team is the heart of every serene experience. Professional therapists with years of expertise in Japanese head therapy and some other beauty related areas, we are united by a shared passion: to help you relax, recharge, and reconnect with yourself. Warm, attentive, and continuously learning—we're here to make every visit feel genuinely cared for.
Merrick
Co-Founder
Born between the serene islands of Okinawa and the vibrant energy of Chongqing, Merrick carries a rare blend of warmth, curiosity, and meticulous attention to detail. A passionate explorer of culture and the arts, she designed Sakura Hours with a simple vision: to create a space that feels both distinctly Japanese and deeply personal—a place where every corner tells a story.
Kiki
Co-Founder & Therapist Team Manager
With over 20 years of experience in massage therapy and certified as an aesthetician and laser technician, Kiki discovered her true calling in Japan. Trained in traditional head therapy, she was deeply moved by the precision, care, and service ethic of Tokyo's top therapists. She returned to Toronto to share that same authenticity—and still returns to Japan each year to refine her craft and stay connected to its roots.
Chloe
Front Desk
Hi, I’m Chloe! You’ll usually find me greeting everyone with a smile at our front desk. I speak Cantonese, Mandarin, and English, and I love helping with a kind and patient touch-whether answering questions or arranging your visit. My goal is to make you feel right at home from the very first hello.
Angel
Therapist
With five years of experience in advanced scalp therapy and holistic relaxation - and certified as a laser technician -I bring both technical precision and heartfelt care to every session. My approach is tailored to your unique needs: easing tension, restoring balance, and supporting lasting scalp and hair health.
Beyond the treatment itself, I aim to create a quiet sanctuary where you can truly let go. It's my genuine passion to guide you toward a state of deep calm, leaving you feeling refreshed, cared for, and renewed.
Judy
Therapist
I'm a professional head spa therapist who finds true purpose in helping others release tension and ease fatigue through the power of touch. Alongside scalp and relaxation therapy, I hold a JNA International Nailist certification conducted in Japan and have a special passion for creative flower braiding—always bringing an eye for aesthetics and detail to my work.
Warm, genuine, and detail-oriented, I believe every service should go beyond technique. My deepest intention is for every guest to feel truly seen, cared for, and valued—from the first moment to the last.
Lydia
Therapist
Hi, I'm Lydia — a head spa therapist who truly loves what I do. People often ask: what's so great about a head spa?
My answer: come try it, and you'll feel how good it is when your scalp and shoulders finally let go. I've been doing this for 2 years now — helping with oily scalps, flakes, hair concerns, tension, even sleepless nights. The best part? Seeing my guests walk out lighter, breathing easier, and finally relaxed.
If life's been heavy and your scalp's been acting up, come find me.
I'll be here, ready to give your head (and you) a little break.
Krista
Therapist
I'm Krista. Fluent in English, Cantonese, and Mandarin, I see my role as a sensitive companion in your wellness journey. I listen closely to your body, adapting each head spa to your unique rhythm and level of tension.
My specialty is guiding you from busyness to deep calm, easing both physical tightness and mental clutter. With attentive presence, I aim to create a sanctuary in time where you can fully unwind and recharge.
Ivy
Therapist
With a cheerful and gentle demeanor, I aim to create an uplifting yet calming experience. My sessions combine professional scalp therapy techniques with attentive care, focused on easing tension and promoting deep relaxation. As an optimistic and diligent learner, I value teamwork and am committed to growing my skill set to ensure every guest leaves feeling truly refreshed and cared for.
Xin
Therapist
Gentle, patient, and fluent in English, I offer thoughtful care at Sakura Hours. My technique is steady and ever-improving, as I am devoted to deepening my professional practice. I believe the best service grows through listening, and I warmly invite your conversation to help create your ideal moment of relaxation
Ayla
Therapist
With three years of dedicated experience as a head spa therapist, I specialize in delivering professional, precise, and gentle techniques that promote wellness and deep relaxation. I pay close attention to every detail throughout the service and value clear, attentive communication with each guest.
Patient and thoughtful by nature, I am committed to providing a personalized and effective head spa experience that soothes both the body and mind—leaving you feeling truly refreshed and renewed.